Analytical Skills

Management and Program Analysis (343 Series): Beyond the Basics

CPEs: 14|CEUs: 1.4
Classroom, Virtual

Who Should Attend

Management and program assistants, new management and program analysts, administrative staff interested in this series, and anyone else who needs to or wants to take their knowledge beyond the basics.

Suggested Prerequisite: Students should take Management and Program Analysis (343 Series): An Introduction or be familiar with the concepts and principles covered in that course.

We recommend that you bring a laptop, notebook, phone, or other device with internet access so that you can do course-related research during the training.

Course Objectives and Agenda

Course Objectives

  • Develop your skills in the application of fact finding and investigative techniques.
  • Understand OPM’s guidelines for the Management and Program Analysis (GS-0343) series.
  • Receive an overview of a simple cost benefit analysis method.
  • Develop in-depth techniques for conducting research on the Web.
  • Learn interviewing and note taking techniques.
  • Get an introduction to descriptive statistics.
  • Review effective methods for organizing and presenting data, including flowcharting.
  • Gain an understanding of the series reporting requirements.
  • Learn briefing and communication requirements.
Course Agenda

Day One

        - The 0343 Series Defined

        - Probing into Problems

        - Process of the Analyst

        - Research Requirements

        - Research Method Expanded: Interviewing, Listening Skills, and Note Taking skills

Day Two

       - Research Method Expanded: Web-Based

       - Using Flowcharts

       - Descriptive Statistics Applications

       - Cost Benefit Analysis Introduction

       - Reporting Requirements

       - Presentation Requirements

Why You Should Attend

This course was designed to help you take your knowledge and skills to the next level.  Our expert instructor will teach you the practical tools, techniques, and skills necessary for success in this series.  

Select a Date and Location
Jul 15 - 16, 2024
9am-4pm ET
Class ID: 10004761
Aug 14 - 15, 2024
9am-4pm ET
Class ID: 10004762
Sep 18 - 19, 2024
9am-4pm ET
Class ID: 10004763
Oct 28 - 29, 2024
9am-4pm ET
Class ID: 10004764
Dec 16 - 17, 2024
9am-4pm ET
Class ID: 10004765
Mar 26 - 27, 2025
9am-4pm ET
Class ID: 10004879
May 28 - 29, 2025
9am-4pm ET
Class ID: 10004880
Group Training
Would you like us to bring one of our instructor-led courses to your location or provide instructor-led training virtually? If so, please complete the Group Training Request Form. Group Training Request Form
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Please complete the registration form. Registration Form