Oral Communication
Course Name: Interpersonal Communication: Building Professional Workplace Relationships
Credits: NASBA CPEs: 1.4|CEUs: 1.4
Level: Fundamentals Refresher
 

Select a Date and Location

Date/TimeLocationPrice 
February 19 - 20, 2019
9am-4pm
$755.00 Register
May 20 - 21, 2019
9am-4pm
$755.00 Register
August 26 - 27, 2019
9am-4pm
$755.00 Register
November 12 - 13, 2019
9am-4pm
$755.00 Register

Who Should Attend

Anyone interested in learning results-oriented techniques and methods for improving his or her workplace communication skills. 

Course Overview

This interactive workshop will explore your preferred method of communication and gain insight into the preferences of others so that you can consistently foster positive interactions, reduce miscommunication, and achieve results. We will review transactional analysis and ego states to adapt how we engage in dialogue to enhance workplace culture.

Upon completion, you will recognize what you can do to strengthen rapport and relationships, boost listening skills, and clearly get your message across in a mutually beneficial way. We will practice newly learned communication skills to reinforce your ability to easily use these methods outside of the workshop environment.  

Course Objectives

Upon successful completion, participants will be able to: 

  • Define and explore transactional communication
     
  • Find your voice and communication style for healthy workplace relationships
     
  • Increase team cohesion through style adaptation, self- awareness, and executive presence
     
  • Recognize and appreciate your own unique strengths and preferences as well as the strengths and preferences of others
     
  • Develop rapport by using the primary elements of communication reframing
     
  • Increase conflict management and problem solving with enhanced communication skills

Related Courses

Member Login

Already a member? Click here to login.
 

Fax or Mail Registrations

Please complete the registration form.

Group On-Site Training

Do you want us to bring one of our courses to your location? Then, please complete the on-site request form and someone from our office will contact you shortly.
 
GSA
Sign up to receive our course catalog?
Available Courses | Certificate Programs | Training at Your Location | For Training Officials | Why HRI? | Get Started
Human Resources Institute, 6172 Oxon Hill Road, Oxon Hill, Maryland 20745. General Information: info@federaltraining.com
Contact Us: Tel: 301-749-5600 | Fax: 301-839-6616 | © 2018 Human Resources Institute | Privacy Policy