Oral Communication

Interpersonal Communication: Building Professional Workplace Relationships

NASBA CPEs: 14|CEUs: 1.4
Fundamentals Refresher
Classroom, Virtual

Who Should Attend

Anyone interested in learning results-oriented techniques and methods for improving his or her workplace communication skills. 

Course Overview

This interactive workshop will explore your preferred method of communication and gain insight into the preferences of others so that you can consistently foster positive interactions, reduce miscommunication, and achieve results. We will review transactional analysis and ego states to adapt how we engage in dialogue to enhance workplace culture.

Upon completion, you will recognize what you can do to strengthen rapport and relationships, boost listening skills, and clearly get your message across in a mutually beneficial way. We will practice newly learned communication skills to reinforce your ability to easily use these methods outside of the workshop environment.  

Course Objectives

Upon successful completion, participants will be able to: 

  • Define and explore transactional communication
  • Find your voice and communication style for healthy workplace relationships
  • Increase team cohesion through style adaptation, self-awareness, and executive presence
  • Recognize and appreciate your own unique strengths and preferences as well as the strengths and preferences of others
  • Develop rapport by using the primary elements of communication reframing
  • Increase conflict management and problem solving with enhanced communication skills

Select a Date and Location
Sep 30 - Oct 1, 2021
9am-4pm ET
Class ID: 10004102
Nov 3 - 4, 2021
9am-4pm ET
Class ID: 10003971
Jun 6 - 7, 2022
9am-4pm ET
Class ID: 10004248
Aug 8 - 9, 2022
9am-4pm ET
Class ID: 10004249
Oct 17 - 18, 2022
9am-4pm ET
Class ID: 10004250
Group Training
Would you like us to bring one of our instructor-led courses to your location or provide instructor-led training virtually? If so, please complete the Group Training Request Form. Group Training Request Form
Fax or Email
Please complete the registration form. Registration Form