Oral Communication
Course Name: Emotional Intelligence
Credits: NASBA CPEs: 7|CEUs: 0.7
Level: Fundamentals Refresher
 

Select a Date and Location

Date/TimeLocationPrice 
July 10, 2020
9am-4pm
$435.00 Register
August 21, 2020
9am-4pm
$435.00 Register
October 15, 2020
9am-4pm
$435.00 Register

Who Should Attend

All government, civilian, and military employees and contractors are eligible to attend.

Course Overview

This course will help you to develop a greater awareness and understanding of your emotions, as well as a greater awareness and understanding of the emotions of others within your organization.  This increased awareness will help you to professionally and productively navigate the culture of your organization, while bringing more value to your team.

Course Topics

  • Define and explain the importance of emotional intelligence
     
  • Discover how emotional intelligence can create a pathway to advancement and credibility
     
  • Increase your awareness and you ability to control the expression of you emotions
     
  • Understand how your emotions can impact others
     
  • Increase your awareness of other peoples’ emotions and how their responses impact you
     
  • Identify 5 areas of focus for emotional intelligence
     
  • Explore how social awareness is integrated with emotional intelligence
     
  • Develop a personal plan to improve your emotional intelligence

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