Analytical Skills Courses
Course Name:
Ability to Research, Analyze, and Solve Problems
| Date/Time | Location | Price | |
June 18 - 19, 2012
9am-4pm
|
HRI
Oxon Hill, MD
| $735.00 |
Register
|
July 2 - 3, 2012
9am-4pm
|
HRI
Washington, DC
| $735.00 |
Register
|
July 25 - 26, 2012
9am-4pm
|
Greenbelt Marriott
Greenbelt, MD
| $735.00 |
Register
|
September 24 - 25, 2012
9am-4pm
|
HRI
Washington, DC
| $735.00 |
Register
|
All Federal civilian and military employees and contractors who want to learn the fundamentals of research, analysis, and problem solving.
Level: Fundamentals Refresher
Course Objectives and Agenda
|
Course Objectives
- Sharpen your research and analytical thinking skills.
- Learn five research techniques that will allow you to apply for many more professional Federal positions.
- Receive tips for conducting formal and informal research.
- Understand how to find and define the “real” problem.
- Learn what questions to ask to identify a problem and make good decisions.
- Discover how to record and document information.
- Learn a professional approach to problem solving.
- Discover the test that you can give experts to ensure that they have credibility.
- Learn the difference between qualitative and quantitative research.
- See how working with others can increase your ability to find solutions.
Course Agenda
Day One
Introduction to Problem Solving
Defining the Problem
Approaching the Problem Professionally
Sources and Credibility
Understanding Charts and Graphs
Research Overview
Introduction to Written Surveys
Day Two
Using Information from Written Surveys
Research methods:
The Interview
Direct Observation
Reading a Source
Examining a Site
Compiling Information
Analyzing Information
One of the core competencies for support staff and other office personnel is the ability to research, analyze, and solve problems. Our expert, Robin Swerdlow, will teach you techniques that you can use to analyze and solve problems more effectively and efficiently.
Course includes lunch, continental breakfast, certificate, and all course materials.