Policies

Rescheduling Policy: You may reschedule a course at any time prior to the start of the course. If you are unable to attend a scheduled course for which you are registered, you may reschedule for the same course at a later date or for any course of equal or lesser value. You are permitted to reschedule a course no more than three times; in addition, you must take the course within one year of the date that you were originally scheduled.

Cancellation Policy: Substitutions are permitted at any time up to the start of the course. If you cancel your registration more than one week prior to the course start date, your tuition will be refunded. If you cancel less than one week prior to the course, your tuition will not be refunded, but you (or a substitute) will be able to reschedule for the same course or any other course of equal or lesser value.

Weather Policy: We follow OPM and the Federal Government. If the Federal Government closes, then our course will not be held and you will be rescheduled to a later date. If the Federal Government is open (including unscheduled leave), then the course will be held. If the Federal Government opens on a delay, then the class will be delayed for the same time period. For example, if the Federal Government opens on a 2-hour delay, then the course will begin two hours after its regularly scheduled 9 a.m. start time, i.e. class would begin at 11a.m., not 9 a.m.

Intellectual Property Policy: By registering for or otherwise ordering a Human Resources Institute course, you acknowledge that Human Resources Institute’s training materials are protected by U.S. and international copyright laws. In addition, you agree not to use the company’s training materials, including but not limited to the concepts and ideas expressed in the training, to create a competing product/service.

Airline Tickets: Please do not make non-refundable airline reservations unless you have received a confirmation.