Supervision and Management

Human Resources Overview for Federal Supervisors and Managers

CEUs: 2.1
Supervisors and Managers
Classroom, Virtual

Who Should Attend

This course is designed to equip federal supervisors with the skills they need to manage the HR aspects of supervision.  You will learn about key responsibilities that federal supervisors have in the areas of hiring, conducting performance appraisals (including assisting employees with unacceptable performance), mentoring, EEO, employee & labor relations, leave, and pay regulations.  The course design focuses on interactive instructional techniques including short lectures, group discussions and activities, role playing, and case studies.  This course aligns with the regulatory requirements outlined in 5 CFR 412.202 related to required training for supervisors.

Course Objectives

  • Assist federal clients in meeting the provisions of 5 CFR 412.202(b), requiring supervisory training within one year of appointment to a supervisory position and periodic follow-up training at least every 3 years thereafter. 
  • Give federal supervisors and managers the tools necessary to ensure compliance with EEO, hiring, performance management, and other employment regulations.
  • Provide federal supervisors and managers with formal interactive training designed to connect laws and regulations with application.
  • Offer federal clients access to an effective, flexible, and affordable option for training supervisors and managers.

Course Topics

  • Background of the federal government’s employment system
  • Merit system principles and prohibited personnel practices
  • Managing a diverse workforce and other EEO responsibilities
  • Classification for supervisors and managers
  • Hiring 101
  • Writing effective job analyses and assessment questions
  • Writing meaningful performance plans and appraisals
  • Employee recognition
  • Developing and mentoring employees
  • Handling performance and conduct issues
  • Handling formal complaints
  • Labor management relations
  • Leave, attendance, and work schedules
  • Health and safety  

Select a Date and Location
This course is available for group training only - virtual or on-site. Please fill out the Group Training Request Form located on this page or call 301-749-5600 for more information.
Group Training
Would you like us to bring one of our instructor-led courses to your location or provide instructor-led training virtually? If so, please complete the Group Training Request Form. Group Training Request Form
Fax or Email
Please complete the registration form. Registration Form