Leadership Development
Course Name:
Decision Making and Problem Solving for Non-Supervisors
| Date/Time | Location | Price | |
May 23 - 24, 2012
9am-4pm
|
Greenbelt Marriott
Greenbelt, MD
| $735.00 |
Register
|
June 27 - 28, 2012
9am-4pm
|
HRI
Washington, DC
| $735.00 |
Register
|
September 6 - 7, 2012
9am-4pm
|
HRI
Washington, DC
| $735.00 |
Register
|
September 17 - 18, 2012
9am-4pm
|
Clarion Hotel
Oxon Hill, MD
| $735.00 |
Register
|
All non-supervisory Federal employees and contractors, including team leaders, analysts, specialists, and administrative staff, who want to develop their decision-making and problem solving skills.
- Discuss how to identify and then define a problem.
- Ensure that you think and act critically in the workplace.
- Review the core leadership skills necessary for fact-based decision making.
- Learn key steps to effective communication and problem solving.
- Review the fundamentals of positive feedback.
- Recognize how to deal with uncertainty in the decision-making process.
- Explore group decision making and problem solving.
- Learn to empower others and to delegate to others in the decision-making process.
- Receive a copy of the book Decision Making and Problem Solving Strategies.
This course reviews a number of decision-making challenges and introduces strategies for dealing effectively with uncertainty, while making informed trade-offs. You will learn to make analytical and fact-based decisions using a systematic process.
You will also practice effective communication techniques, analyze case studies, and review the fundamentals of problem solving and decision making in an interactive session.
Course includes lunch, continental breakfast, certificate, and all course materials.