Supervisory Courses
Course Name:
Introduction to Supervision
| Date/Time | Location | Price | |
September 13 - 17, 2010
9am-4pm
|
Hilton Garden Inn
Washington, DC
| $1,495.00 |
Register
|
This course is designed for Federal employees about to become supervisors, new supervisors who have not completed their formal training, all other supervisors who want or need a refresher, team leaders, and anyone else interested in learning more about Federal supervision.
I. Overview
a. Managing a 21st Century Workforce (OPM's Strategic Plan)
b. Leadership ECQs
c. Transitioning to the Supervisor Role
II. The Legal Environment
a. Merit System Principles
b. EEO
c. Labor Relations
d. FLSA
e. FMLA
f. Americans with Disability Act
g. Conflict in the Workplace
III. Managing, Developing, and Valuing Human Resources
a. Leadership and Change
b. Communication and Relationships
c. Communication and Tasks
d. Employee Development
e. Performance Appraisals
f. Employee Discipline
IV. Becoming a High Performing Organization
a. Benchmarking Performance
b. Investing in the Employee
c. Strategic Planning in Human Resource Development
i. The Union as a Partner
ii. Succession Planning
iii. Technology and Telework
V. Conclusion
a. Strategic Use of Human Capital
b. Balancing the Task Role and Relationship Role
c. Accepting the Challenge
Federal supervisors face a wide variety of issues every day, and they must be able to deal effectively with them. In this course, our instructor will show you techniques and strategies to help ensure that you become a highly successful and well-respected leader of your staff.
Course includes lunch, continental breakfast, refreshments, certificate, and all course materials.