Oral Communication Courses

Course Name: Interpersonal Communication Skills
Date/TimeLocationPrice 
September 22, 2010
9am-4pm
$390.00 Register
October 25, 2010
9am-4pm
$390.00 Register
January 28, 2011
9am-4pm
$390.00 Register

Who Should Attend...

All Federal employees, contractors, and anyone else interested in improving the way they communicate with others on a daily basis.

What...

  • Discuss numerous methods to improve how you talk and how you communicate.
     
  • Learn how to be confident and comfortable when communicating at all levels.
     
  • Use a variety of communication techniques and learn to adjust your style to meet the needs of a variety of audiences.
     
  • Highlight the importance of effective nonverbal communication, including body language.
     
  • Detail proven tips for communicating positively, professionally, and assertively in any situation.
     
  • Identify five techniques to ensure that your listeners understand what you mean.
     
  • Become a more effective listener.
     
  • Discover how to resolve conflict with tact and diplomacy.
     
  • Discuss the tools and methods outstanding negotiators use to get what they want.
     
  • Improve your overall interpersonal communication skills and work more productively.
     
Why You Should Attend...

The most common KSA is the Ability to Communicate Orally. It is a skill that we use every day. This course will provide you with insights into your own communication skills, help you take an honest assessment of your own communication style and skill, and offer practical suggestions for communicating more effectively with your supervisors and co-workers.    

Course includes lunch, continental breakfast, refreshments, certificate, and all course materials.



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© Human Resources Institute
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Human Resources Institute, 6172 Oxon Hill Road, Oxon Hill, Maryland 20745. General Information: info@federaltraining.com | Tel: 301-749-5600 | Fax: 301-839-6616